Cancellation and Refunds
Due to the third party nature of our listing, we cannot accept returned merchandise unless a wrong order has been placed by the system, in which case the item will have to be returned unopened and a replacement/ refund will be request to the provider.. The company will not issue a refund to anyone, who refuses a delivery, or in any way attempts to return a shipment. Please check all addresses and zip codes carefully. Damage to the product or non-delivery due to incorrect or incomplete shipping addresses voids our guarantee, so please be sure to double-check addresses. The customer will then be responsible for the charges of a new order.
Order Cancellations
Order cancellations have to be made within 24 hours after placing an order, with the stor/channel. To cancel your order, you will have to contact our respective store by sending an email to [email protected] or calling respective store/channel, and giving the reference of your order number. In case we receive a cancellation notice, until the time the order has already been processed by us, the order cannot be cancelled. Yedni has complete rights to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Yedni and accept its decision regarding the cancellation.
